In today’s globalized and increasingly dynamic market, the importance of the procurement process, within the context of total cost management, is steadily growing. To ensure uninterrupted and continuous production operations in every modern enterprise, the procurement process should be regarded as one of the strategic functions. An efficient procurement process entails the application of best practice models and modern information and communication technologies across all stages: planning, ordering, execution, and control.
The subject of this paper is the enhancement of the procurement process through the application of modern information and communication technologies, primarily enterprise information systems, with the goal of business digitalization. The main benefits that digitalization brings to the procurement process include: strengthening the principles of transparency, efficiency, cost-effectiveness, healthy competition, and the procurement of high-quality materials.
This research is based on the real-world example of the company Vendom, which operates in the metal manufacturing industry. In its procurement process, Vendom uses Pantheon, an ERP (Enterprise Resource Planning) class business information system tailored for rapidly growing companies. The implementation of this system in Vendom's procurement process has led to significant improvements in business performance, reflected in: reduced procurement costs, optimized warehouse operations, more efficient raw material procurement, shortened delivery times for finished products, enhanced production quality, improved supplier relationships, better market positioning, increased customer base, and a greater volume of delivered goods, among other benefits.
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